Customer Input and feedback

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I started but had an emergency and cant finish. its is due in 4 hours.

complete the following in a 6 – 8 page long Microsoft Word document. This assignment must be in current APA format.

link your findings to themes outlined in the text as well as to outside sources.

Cite any sources used when responding to the following prompt:

Exhibit 5.1 in the text on pages 118 – 119 outlines fourteen different types of primary research used to collect requirements and feedback as a structured form of listening to the customer. Of the fourteen listed, select five methods that you would consider to be ideal for collecting input from customers. Evaluate each against the seven criteria for an effective service research program (page 117)

Summarize your findings.

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