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Follow the link above to the Word document titled “Wk3_FAQ.”
Your Professional Experience assignment is to choose an unanswered frequently asked question from the “Wk3_FAQ” document. Next, provide the best answer possible (within 20-50 words), cite your source (APA style References page entry for outside source or in-text citation including page number for textbook) and put your name in the “Employee” section. Finally, submit the answer to your chosen question in the Professional Experience #2 link from the Week 3 tab in Blackboard.
In order to receive credit for completing this task you must:
•Choose an unanswered question (with an answer between 20-50 words; any source information does not count towards the word count)
•Provide a viable, complete answer (you must provide a link or other clear credit to the source)
•Fill in the “Employee” section with your name
•Submit your FAQ answer to the Week 3 Professional Experience #2 link in Blackboard
This is a pass/fail assignment. All elements must be completed (simulating the workplace where incomplete work is unacceptable) for credit. You cannot receive partial credit.
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Frequently Asked Questions |
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Question |
Answer |
Employee |
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1. What is the first step when preparing a professional message? |
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2. How do I figure out who I am writing to? |
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3. How important is choosing the communication format? |
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4. What is the best way to deliver bad news to a recipient? |
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5. Is communication a skill or just something someone is good at? |
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6. What role does ethics play in communication? |
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7. Can I use humor in my professional communications? |
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8. What is the difference between hearing and listening? |
Anyone can hear you speak. However, just because they hear you, does not mean that they fully understand what you are saying nor listening. Listening involves understanding what is being told to you in order for you to comprehend what is being asked.
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Julia Villegas |
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9. What are common barriers to effective communication? |
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10. What is the biggest struggle people have when giving a presentation? |
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11. Why is empathy important in the professional environment? |
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12. What is the difference between criticism and critique? |
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13. Are first impressions important in professional communications? |
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14. How does stress impact communications? |
Stress has the ability to impact your body in many ways. “When your mind is overwhelmed with anxiety, it can impair your ability to communicate” ( ). |
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15. Do emotions have a place in the professional environment? |
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16. What is the difference between persuasion and simply getting your way? |
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17. How is coaching different from corrective action? |
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18. How important is rehearsal when preparing a presentation? |
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19. Does social media matter to professional communications? |
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20. What is the secret to motivating others? |
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21. Why is team building important? |
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22. What role does revision play in professional communications? |
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23. How important is a professional image? |
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24. Does body language matter? |
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25. What makes someone a good manager? |
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26. Is it more important to be right or to get it right? |
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27. Who is responsible for communicating effectively in the professional environment? |
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28. How important is a professional network? |
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Format and the Professional World
Respond to the following:
- There are several different formats (email, letters, reports, slides, and more) we will study this quarter. How important is the format in connecting with an audience? Defend your answer with relevant support.
- Consider a time when the way a message was delivered to you made a difference. What were your expectations about the message and how were they influenced or changed by the manner the information was delivered?
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