Class 1 unit 5 assignment

Conflict Resolution

Including the Twelve Skills Summary

Directions:

What challenges do you anticipate in negotiating conflicts? Review the Conflict Resolution Network site (retrieved from http://www.crnhq.org/).

1. Describe a situation or conversation in which there was a conflict between a nurse or advanced practice nurse and another healthcare provider or administrator.
2. Write a 2 to 3 page paper on how you would apply the Twelve Skills to have a positive communication outcome.

Your paper must be presented in a single Word document. The paper must be between 2 to 3 pages in length, not including the title and reference list pages. The paper must use proper APA Publication Manual, 6th Edition formatting, including title page, running head, and reference list with properly formatted citations in the body of the paper.

To view the Grading Rubric for this Assignment, please visit the Grading Rubrics section of the Course Resources.

Assignment Requirements:

Before finalizing your work, you should:

• be sure to
  
  read the Assignment description carefully
  
  (as displayed above);
• 
  consult the Grading Rubric
  
  (under the Course Resources) to make sure you have included everything necessary; and
• utilize
  
  spelling
  
  and
  
  grammar check
  
  to minimize errors.

Your writing Assignment should:

• follow the conventions of
  
  Standard American English
  
  (correct grammar, punctuation, etc.);
• be
  
  well ordered
  
  ,
  
  logical,
  
  and
  
  unified
  
  , as well as
  
  original and insightful
  
  ; and
• display
  
  superior content, organization, style,
  
  and
  
  mechanics
  
  .